Action Required Next Week — Smart Visibility Login Update

Hi there,

Smart Visibility is making an update to our login security next week. The first time you log in after this update, you’ll complete a quick one-time verification and set a password to continue accessing Smart Visibility.

Initial Login (first time next week)

1. Head to www.SmartVisibility.io. Log in using the normal login button.
2. Use the same email as before for your username. Click 'Continue'.
3. After clicking Continue, you will be sent an email to verify (it can take around 5 minutes—please be patient).
4. Open the email and click the link to open a new window to authenticate.
5. In the new window, click Authenticate to finalize the process (you can close the other window).
6. You will be prompted to create a new password.
7. Click Create Account — you will be redirected back to Smart Visibility.

Subsequent Login (after that)

1. On the login screen, enter your email and click Continue.
2. On the next screen, enter your password.

If you run into any issues, please submit a ServiceNow ticket.

— The Smart Visibility Team