We’ve introduced linking Chatter messages and Bonnie's ability to process attachments.

Why this change?

Important conversations and attachments don’t always start in the context where they’re ultimately needed. With Chatter linking, you can easily bring relevant messages and files from direct or group chats into Order or Receipt conversations—eliminating the need to resend, copy, or recreate information. With Bonnie attachments, you can get answers better tailored to your needs in an easier way.

What’s changing?

• You can now link messages from direct/group chats to order/receipt conversations
• You can instantly reshare useful text and attachments where they're needed
• Linked content preserves the original information for easy reference
• Sharing across conversations is now faster and more streamlined
• You can now upload attachments to Bonnie for more informed processing

What this means for you

• Quicker access to relevant information where it matters most
• Reduced duplication of messages and attachments
• Improved collaboration across teams and workflows
• A more efficient way to keep Order and Receipt conversations complete and informed

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No action is required on your part!

We’ll continue improving Chatter and Bonnie to make communication more connected, efficient, and easy to navigate.